Thinking About Data Partnership Contracts – From Data Leverage

We’ve know a number of clients or friends whose businesses are going through the initial phases of a data partnership lately.  These relationships are often mission-critical, because without the added benefits of the data partnership, sometimes entire business strategies fall apart.  At the same time, if you don’t take a thoughtful approach to establishing the… Read More

Getting Bad Advice

The Internet is a risky place for “expertise.”  Because it is both a platform and a megaphone, it creates its own multiplier effect for whatever you put into it.  If the arguments of the last few years have proven anything, it’s that even a poorly concocted lie spreads far faster than a well-explained truth, largely… Read More

How to Protect Your Data in a Data Partnership – from “Data Leverage”

We spend an enormous amount of time talking about the benefits of data partnerships but, of course, they aren’t without their risks.  No one enters into a business relationship assuming that everything will go exactly as planned (without serious problems later, anyway).  But how do you identify ways to protect your business, your data, and… Read More

What’s Five Billion Among (Facebook) Friends?

The Internet went into full “give me a Drudge Report siren” mode last week about Facebook’s announcement that it anticipates a fine of three to five billion dollars from the FTC in the coming months.  The fine, a result of Facebook’s violation of a 2011 consent decree with the Commission related to privacy practices, tracking,… Read More

Employee Monitors and Big Brother at Work

Although we consistently discuss the importance of managing data about customers or partners, it’s crucial to pay attention to a key demographic of your intrinsic datasets – employees.  Your team generates an enormous volume of data simply by showing up to the office (HR data, payment information, personal login details and passwords, etc), and the… Read More

Why You Need a Data Audit Team

Every so often, we like to include an excerpt from our book Data Leverage to give you an idea of what we recommend to clients. Today, we want to touch on a topic that gets far less attention than it deserves – the importance of a data audit team. When we suggest to people we… Read More

Weekly Data Privacy Roundup

We’re starting something new, a weekly collection of some of the stories that we saw or found interesting but, for some reason, didn’t have time to address meaningfully (by which we mean throw as many gifs at as possible).  This week is heavy on government action, which is a good indication of the trends we’re… Read More

The Seven Deadly (Data Privacy) Sins

One of the questions we hear most frequently is “what are we doing wrong?”  We almost always try to flip that question around into “what can we do better,” because we’re big believers in the notion that providing goals, rather than chastising, creates the right kind of mindset about data privacy and managing a data… Read More

Bezos Understands the Value of Shared Data (Or: Sharing is Caring)

One of the issues we confront with new clients is the difficulty in getting information from one segment or division of your business to another.  Data “silos” are extremely common, with unnecessary or unhelpful barriers between groups creating the kind of friction that diminishes your ability to achieve goals.  That can mean difficulty in getting… Read More

Data Leverage: Unlocking the Surprising Growth Potential of Data Partnerships

We are proud to announce the release of our book, Data Leverage: Unlocking the Surprising Growth Potential of Data Partnerships.  This book, which outlines our approach to establishing partnerships, sharing data, and protecting data assets, is a single-source guide for what we believe the most important aspects of data management programs are.  We could not be… Read More

Own Goals and Cups of Coffee

We’ve spent a good deal of time here talking about the risks of data breaches and how to create structures that help prevent them. We’ve even talked about common kinds of breaches and what they mean for your business. But, of course, no matter how much we talk about this stuff, there’s a never-ending supply of… Read More

Why the LabMD Case is So Important

Yesterday, the Eleventh Circuit Court of Appeals issued a long-awaited ruling in a case called LabMD v. FTC.  Followers of the case will tell you that it has been, to put it mildly, an interesting saga, and it hits on the biggest data related issues of the past fifteen years.  The ruling has serious implications for… Read More

Recognizing the Risks of a Malicious Insider

Data security is a complicated thing, and it’s made much more complicated by the human element. The vast majority of breaches are a result of error, negligence, or intentional misconduct. And that misconduct isn’t always a hacker (invariably, he’s wearing a hoodie) – many times, it’s a malicious insider in your own company who steals or facilitates the theft of your crucial data. Understanding the risks of malicious insiders is a vital part of avoiding a breach, and being #datasmart. Read More

Who’s the Boss?

One question I hear from clients all the time is “who has to be the decision maker about data security?” Companies that have a C-Suite will rely on a Chief Information Officer (CIO), a Chief Technology Officer (CTO), or even a Chief Information Security Officer (CISO).  These are great options, and worth discussing on their own.  Other companies place the responsibility in the head of IT or with whoever oversees compliance issues.  There is no one-size solution to overseeing data security, but it’s important to ask the question. Read More