Hardcoding Trust: One Year of Sad Privacy Responses From Your Favorite AI

What Zork can teach us about Google, Amazon, and Apple’s Commitment to Data Privacy. Data Privacy gets a lot of lip service these days. We have Apple declaring that they bake privacy into every product, Google deciding to delete millions of Google+ accounts (there were millions?) because of a coding bug that potentially exposed private… Read More

The Values Crisis

Let’s talk about values. We sometimes talk about “use cases” for data, which is a shorthand for “how do you intend to make this particular information set perform a new category of work or combine with other information sets to perform a new category of work.”  It’s important, as we discuss in Data Leverage, to… Read More

Bezos Understands the Value of Shared Data (Or: Sharing is Caring)

One of the issues we confront with new clients is the difficulty in getting information from one segment or division of your business to another.  Data “silos” are extremely common, with unnecessary or unhelpful barriers between groups creating the kind of friction that diminishes your ability to achieve goals.  That can mean difficulty in getting… Read More