You Can’t Copy/Paste Privacy

Ask any young litigation associate in a large law firm what the most important skill they learned in their first few years practicing was, and the honest ones will say “Control-c, Control-v.”  Yes, Copy-and-Paste activities occupy an enormous portion of young associates’ time, for a number of reasons.  They’re risk averse, so they want to… Read More

Organic Data and Digital Borders

The longer you spend in data-oriented businesses, the more you notice a funny thing about the language used to describe data sets and their uses.  While, early on, the language sounds a lot like what you’d use to describe currency (“valuable,” “fungible,” “velocity,”), eventually it all starts to sound like you’re talking about food (“organic,”… Read More

We’re Learning the Wrong Lessons

It’s easy to criticize companies like Facebook or Google for their conduct when it comes to data, largely because they are so frequently the subject of widely-publicized reports and news articles. The stories documenting tech giant misdeeds (ironically, often displayed in Facebook’s newsfeed) demonstrate a growing awareness of surveillance capitalism and surveillance states, as well… Read More

Employee Monitors and Big Brother at Work

Although we consistently discuss the importance of managing data about customers or partners, it’s crucial to pay attention to a key demographic of your intrinsic datasets – employees.  Your team generates an enormous volume of data simply by showing up to the office (HR data, payment information, personal login details and passwords, etc), and the… Read More

Why You Need a Data Audit Team

Every so often, we like to include an excerpt from our book Data Leverage to give you an idea of what we recommend to clients. Today, we want to touch on a topic that gets far less attention than it deserves – the importance of a data audit team. When we suggest to people we… Read More

We are All Baby Shark (in Data Tracking)

Data is amazing. You know that already. You’re told it every moment of every day. We are literally told or shown by ESPN, our kids report cards, our treadmills, our wristwatch, our Alexa, our Google, our Siri, our phones, and our apps that data is here and has the answer. In some cases this is… Read More

Weekly Data Privacy Roundup

We’re starting something new, a weekly collection of some of the stories that we saw or found interesting but, for some reason, didn’t have time to address meaningfully (by which we mean throw as many gifs at as possible).  This week is heavy on government action, which is a good indication of the trends we’re… Read More

The Values Crisis

Let’s talk about values. We sometimes talk about “use cases” for data, which is a shorthand for “how do you intend to make this particular information set perform a new category of work or combine with other information sets to perform a new category of work.”  It’s important, as we discuss in Data Leverage, to… Read More

The Seven Deadly (Data Privacy) Sins

One of the questions we hear most frequently is “what are we doing wrong?”  We almost always try to flip that question around into “what can we do better,” because we’re big believers in the notion that providing goals, rather than chastising, creates the right kind of mindset about data privacy and managing a data… Read More

The Global View on Privacy

We don’t know if you’ve noticed this, but every once in a while we’ll write a blog post about GDPR or CCPA or American data law.  Yes, we do spend an awful lot of time talking about the law in Europe and the United States. That’s probably not a big surprise, given that this is… Read More

Takeaways from the Cardlinx Forum 2019

Last week, we had the chance to attend Cardlinx’s forum in San Francisco, one of the four or so they host worldwide every year.  Cardlinx is an industry association for merchants, credit card issuers, and rewards/loyalty programs, with an eye towards establishing industry standards for “mobile payments, in-store offers, card-linking” and other technology tied to… Read More

Zuckerberg Breaks the Internet

Facebook is a paradox.  I don’t know of anyone, anymore, who says that they love the platform or that it delivers them meaningful connections to others.  Addicted?  Sure.  Attached to the convenience of a simple format for communication?  Yeah, that too.  But genuinely happy with what Facebook is and how it delivers its product?  Nope. … Read More

Bezos Understands the Value of Shared Data (Or: Sharing is Caring)

One of the issues we confront with new clients is the difficulty in getting information from one segment or division of your business to another.  Data “silos” are extremely common, with unnecessary or unhelpful barriers between groups creating the kind of friction that diminishes your ability to achieve goals.  That can mean difficulty in getting… Read More

Takeaways from LSA19

We attended the Local Search Association’s 2019 conference in Dana Point, California.  The LSA is an advocacy organization focused on helping local businesses establish visibility with customers and partner businesses, both through marketing and through maximizing data-driven tools.  It’s a group that we have a long relationship with, and the conference is a great opportunity… Read More

Stay Class(y), SCOTUS

I do my very best to make sure that our blog isn’t profusely littered with obscure legal theories and ongoing commentary about Supreme Court rulings.  I do so for the same reason that I try not to make legal jokes on here: most people don’t care, and the things lawyers find interesting/funny are groaningly groan-inducing… Read More

Predictions, Lists, and Complete Wild Guesses

Now that it’s January and everyone is finally returning to the reality where things don’t always taste like peppermint or eggnog (or both, which is just….no), it’s a good time to think about how you’re going to approach 2019.  This time of year is rife with predictions and, more often, guesses about what privacy, tech,… Read More