Takeaways from the Cardlinx Forum 2019

Last week, we had the chance to attend Cardlinx’s forum in San Francisco, one of the four or so they host worldwide every year.  Cardlinx is an industry association for merchants, credit card issuers, and rewards/loyalty programs, with an eye towards establishing industry standards for “mobile payments, in-store offers, card-linking” and other technology tied to… Read More

Is “Creepy” A Subjective Measure?

Speaking last week on an industry panel, I advised the audience of digital marketing professionals to “Stop doing creepy things with your data and your customers’ data.” To which I was told by the moderator, “Well, ‘creepy’ is a little subjective, though, isn’t it?” “You know it when you see it,” I replied. About five… Read More

Zuckerberg Breaks the Internet

Facebook is a paradox.  I don’t know of anyone, anymore, who says that they love the platform or that it delivers them meaningful connections to others.  Addicted?  Sure.  Attached to the convenience of a simple format for communication?  Yeah, that too.  But genuinely happy with what Facebook is and how it delivers its product?  Nope. … Read More

Bezos Understands the Value of Shared Data (Or: Sharing is Caring)

One of the issues we confront with new clients is the difficulty in getting information from one segment or division of your business to another.  Data “silos” are extremely common, with unnecessary or unhelpful barriers between groups creating the kind of friction that diminishes your ability to achieve goals.  That can mean difficulty in getting… Read More

Takeaways from LSA19

We attended the Local Search Association’s 2019 conference in Dana Point, California.  The LSA is an advocacy organization focused on helping local businesses establish visibility with customers and partner businesses, both through marketing and through maximizing data-driven tools.  It’s a group that we have a long relationship with, and the conference is a great opportunity… Read More

Stay Class(y), SCOTUS

I do my very best to make sure that our blog isn’t profusely littered with obscure legal theories and ongoing commentary about Supreme Court rulings.  I do so for the same reason that I try not to make legal jokes on here: most people don’t care, and the things lawyers find interesting/funny are groaningly groan-inducing… Read More

CCPA, Version 2.0

I’m in beautiful Dana Point, California for the annual Local Search Association conference (a blog post all about it to follow tomorrow), enjoying the views, the atmosphere, and the news that data security is still top of mind for leaders in the Golden State.  Just yesterday, California AG Xavier Becerra proposed an amendment to the… Read More

AI, Media, and Cookies – A Venn Drawing

We’ve always loved Venn diagrams. They have a simple way of illuminating potential connections, overlaps, and combinations. They also can be quite funny. Sometimes Venn diagrams show obvious relationships, but other times, they can be used to highlight an odd overlap from seemingly unrelated stories or concepts. This last week, three stories and articles came… Read More

The Feds Are Coming (Or Not)

I think Facebook could probably characterize 2019 year-to-date as “less than fantastic.”  The ongoing fallout from Cambridge Analytica in the UK, massive consumer distrust, the internal strife between what appears to be Team Zuck versus Team Cheryl, and now the looming multibillion-dollar fine that FTC seems to be preparing. It’s enough to make you drink.… Read More

As Transparent as Mud

Transparency is one of the principles driving recent developments in data privacy and data security.  We’ve spent a lot of time discussing how important it is to be open with consumers and data subjects, to give them a clear idea of how their data is used, and why.  The primary reason for this is to… Read More

Through the Glass Darkly

Privacy is an interesting concept, one that both intrigues and baffles us, teasing us with seemingly unanswerable questions.  What does it mean to have privacy, or is it even a commodity capable of possession?  Is it simply the “right to be let alone,” as Warren and Brandeis wrote in their famous Harvard Law Review Article… Read More

GDPR Fines, Data Privacy Day, and Other Hot Takes

It’s Data Protection Day, the happiest day of the year!  A year ago, we were talking about the changes that GDPR would bring, and how to gear up operations to ensure that you didn’t violate the law or mislead your customers.  The premise was simple: transparency is a fundamental precept under GDPR (and US law),… Read More

It’s 3am. Does the Dark Web Know Where You Are? (Yes.)

In a move likely driven by federal pressure and calls for an investigation, AT&T yesterday announced that it will no longer sell its customers’ location data to third parties, including data aggregators who, in turn, sell the information to others.  The public response has been to say “It’s about time” immediately after saying “Hold on,… Read More

Predictions, Lists, and Complete Wild Guesses

Now that it’s January and everyone is finally returning to the reality where things don’t always taste like peppermint or eggnog (or both, which is just….no), it’s a good time to think about how you’re going to approach 2019.  This time of year is rife with predictions and, more often, guesses about what privacy, tech,… Read More

Data Leverage: Unlocking the Surprising Growth Potential of Data Partnerships

We are proud to announce the release of our book, Data Leverage: Unlocking the Surprising Growth Potential of Data Partnerships.  This book, which outlines our approach to establishing partnerships, sharing data, and protecting data assets, is a single-source guide for what we believe the most important aspects of data management programs are.  We could not be… Read More

We All Care About Data Security, Except When We Don’t

It should be clear by now that we are most comfortable expressing our thoughts in the form of movie quotes, falling as we do into that demographic of Americans who believe that if you can’t say it with a gif from an 80s movie, you don’t need to say it at all. Really, it works… Read More

Data Privacy Legislation and the “Brunhilde Effect”

One day before the midterm elections, and we’re fully into the silly season of data-related legislation in the United States, with prospective members of Congress setting forth their approach to managing privacy and security with a variety of proposals that are….let’s call them “interesting.”  I say “interesting” because it’s intriguing to see that candidates treat… Read More

Data Strategy & Privacy at The Yext Onward ’18 Conference in New York

Yext throws probably the most compelling conference in digital knowledge. Heck, it’s probably the best conference in New York this year. With headliners like Neil deGrasse Tyson, Dr. Hannah Fry, and David Blaine, there was some solid star power that captured the essence of the conference: Knowledge is Power. On day two, we had the opportunity… Read More